faq
How are your products/services sustainable?
I believe in saving unwanted textiles and doing everything I can to make sure I produce as little textile waste as possible. I will often alter or rework pieces from my own and friends' closets to make them new and wearable again, and I will mend my own and friends' clothes over and over until they cannot be worn (at which point they will either be reworked or added to the scrap bin). Any scraps generated from my projects will be sorted by content and size and be used as rags, washcloths, patchwork panels for new makes, stuffing for pillows, you name it.
As the sewist-next-door, I am often receiving unwanted stashes of fabric and notions from friends and acquaintances. I also love thrifting clothes and home decor like sheets, curtains, tablecloths, etc., so most of my work is made with secondhand materials.
In some cases, a project might require me to buy new fabric. When this happens, I do my best to find fabric within my price range that is certified to be made sustainably and fairly, and if that fails I will look for deadstock or surplus fabric.
And of course as I've mentioned, I offer tailoring/alterations and mending, which takes existing clothes and makes them wearable for longer and out of the landfill!
How do you ship orders?
Shipping is calculated by weight of items in your order. I use USPS standard shipping, which comes with $100 of insurance in case something is to happen during shipping. This method takes anywhere from 3 to 10 business days depending on your location. If you need something sooner, please feel free to contact me and we can work out a different shipping method.
On top of my efforts to waste less fabric, I also reuse packaging and shipping items. I keep a bin of mailers, boxes, bubble wrap and packing paper from things I myself have ordered, as well as paper grocery and shopping bags. Your orders will be packed in the best fitting option I have in my stash and sent on to you!
policies
Returns
Returns are accepted within 60 days of purchase, however, I guarantee my work and would love to make your items right for you before beginning the return process!
See Product and Service Guarantee below for more details.
Product and Service Guarantee
I guarantee all of my work. If there is anything wrong with a handmade item you receive (or something I have worked on for you), or if it is to tear, break, or otherwise fall apart, contact me and I will do my best to repair it for you! If all else fails, I will be able to issue a refund.
Local Pickup Policy
When you select Local Pickup when checking out, you understand that you are responsible for retrieving your order once notified that it is ready. This option is only for those in the Lexington/Central KY area willing to travel to the pickup location.
Orders ready for pickup will be kept in a safe location on the premises. Instructions for pickup will be sent when your order is ready.
Pickup orders can be paid at the time of checkout or at the time of pickup. Payment details will be emailed to you upon checkout.